Jason Grills

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Jason is a Sr. Technical Writer currently associated with ProProfs Live Chat Software. He enjoys writing about emerging customer support products, trends in customer support industry and the financial impacts of using such tools. In his spare time, Jason likes traveling extensively to learn about new cultures and traditions.

Are You Taking Care Of Your Customer Support

91% of unhappy customers will not return to your business again. 78% of consumers have bailed on a transaction or not made an intended...

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